Medicare & NDIS Registered Provider

Reportable Incidents & Mandatory Reporting

The NDIS Commission says that some incidents involving NDIS Participants must be reported to them. This is to help keep NDIS Participants safe and to make sure that businesses providing supports are not doing anything wrong. This rule must be followed very carefully.

What is a reportable incident?

The NDIS Commission says that a reportable incident involves:

• Death

• A serious injury

• A sexual assault or sexual grooming

• Abuse or neglect

• Unauthorised use of a restricted practice

What do Providers have to do?

If I notice something, or you tell me about something that happened to you or your child that is a reportable incident, I have to contact the NDIS Commission and tell them about it.

Speech Pathologists are legislated to be Mandatory Reporters and must report suspected risks of significant harm (abuse or neglect) to Family and Community Services (FACS).

What about your personal information?

Your personal information is valuable, and every effort is made to maintain your confidentiality. In circumstances where a serious reportable incident occurred, however, your personal information would need to be provided to the NDIS Commission or FACS without your consent. This would also happen if a crime had been committed and the police were required to be informed.

What do you need to do?

You don’t need to do anything. If a reportable incident happens, you can let me know about it and I will let you know what happens next. You can also contact the NDIS Commission directly on 1800 035 544.